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Portfolio
Reports
Brave New Brick-and-Mortar World
A "Brave New Brick-and-Mortar World” was published by Callahan & Associates in April 2005 to provide the latest in innovations in branch design with banks and credit unions. One of the interesting findings in the 28-page report is how women affect the design and function of new branches. The consumer’s lingering fear of technology is also discussed:
Management may assume their technology is easily understood and accepted, but that may not be the case. Consumers today are often befuddled and anxious about technology, but are reticent to admit to their techno-phobia.
Read samples from this report.
The Key Findings 2.0
The Key Findings 2.0 details seven innovations developed by the Filene Research Institute’s i3 group—39 future leaders who are charged with developing and implementing new business models and products for the industry. The following samples are excerpted from the report. The introduction to the report discusses the organizational roadblocks to creativity and innovation:
Creativity and product innovation are essential elements for an organization to thrive and survive in today’s market. But workday demands and deadlines make innovation a difficult, perhaps elusive goal to attain. The Filene i3 group of next generation leaders met during 2005 in venues far away from the workplace and unfettered by organizational boundaries to develop new products, services and business models for the credit union industry.
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